We will advise you as to what action to take with regard to complaint and negligence claims against you as a practising accountant.

We will advise you as to what action to take with regard to the complaint. It is important to attempt to resolve the issue, without the professional body becoming involved.
A complaint is made to your professional body. We will provide advice as to whether the complaint is likely to be upheld and the likely outcome of the investigation. We will assist in the drafting of written responses and we will advise concerning the procedures of the professional body.
We can assist with your written representations to the Investigation Committee.
The ICAEW Investigation Committee has considered matters and has decided to offer a consent order. We will advise you as to whether you should accept this. We will also advise on the professional indemnity insurance implications of accepting a consent order. This is of great importance.
We will also advise you on whether the consent order should be rejected and the risks of taking the case on to the Disciplinary Committee. We can also represent you before the Disciplinary Committee.
You immediately notify your insurers and they arrange for you to be represented by panel solicitors.
You may find that you are not receiving the advice and assistance from these solicitors, as you would like. You may gain the impression that they are acting more in the interests of insurers, than in your own interests. We can provide independent legal advice and assistance.
Your accountancy client threatens to sue you in the courts or make a claim under your professional indemnity insurance policy. You notify your insurers. However, you need independent legal advice. We can provide it.